Your Premium Transportation Solution

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Terms of Service

Last updated: December 2024

1. Service Agreement

By booking transportation services with Reliable Roam Rides, you agree to these terms and conditions. Our services include luxury transportation, airport transfers, corporate travel, and special event transportation.

2. Booking and Reservations

• Reservations must be made at least 2 hours in advance for standard service
• Last-minute bookings subject to availability and additional fees
• All bookings require confirmation via email or phone
• Special event bookings require 48-hour advance notice

3. Payment Terms

• Payment accepted via credit card, cash, or corporate account
• Gratuity not included in quoted prices
• Cancellations made less than 2 hours before scheduled pickup may incur fees
• No-show bookings will be charged in full

4. Liability and Insurance

Reliable Roam Rides maintains comprehensive commercial insurance coverage. Our liability is limited to the cost of transportation services. Passengers are responsible for personal belongings.

5. Service Standards

We guarantee professional, punctual, and safe transportation. All vehicles are regularly inspected and maintained. Chauffeurs are licensed, insured, and background-checked.

6. Contact Information

For questions about these terms, contact us at +1 (312) 555-7892 or [email protected]

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Privacy Policy

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you book our services, contact us, or subscribe to our updates. This includes:

• Personal identification information (name, phone number, email)
• Payment information for processing transactions
• Trip details and preferences
• Communication records for service improvement

How We Use Your Information

• To provide and improve our transportation services
• To process payments and communicate about bookings
• To send service updates and promotional materials (with consent)
• To comply with legal obligations

Information Sharing

We do not sell or share your personal information with third parties except as necessary to provide our services or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

Contact Us

If you have questions about this Privacy Policy, please contact us at +1 (312) 555-7892

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Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and improve our services.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies on our behalf for analytics and marketing purposes.

Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly for any changes.

Contact Information

Questions about our Cookie Policy can be directed to [email protected]

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Protection

Reliable Roam Rides respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our website without authorization, please provide the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authorization to act on behalf of the owner

DMCA Agent Contact

Send DMCA notices to our designated agent:

Email: [email protected]
Phone: +1 (312) 555-7892
Address: 1247 Oak Street, Chicago, IL 60610, USA

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information.

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GDPR Compliance

General Data Protection Regulation Compliance

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limited use of your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data

Legal Basis for Processing

We process your personal data based on:

• Contract performance (providing transportation services)
• Legitimate interests (business operations and communications)
• Legal obligations (tax and regulatory requirements)
• Consent (marketing communications and cookies)

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place to protect your information.

Exercising Your Rights

To exercise your GDPR rights, contact us at:

Email: [email protected]
Phone: +1 (312) 555-7892

Complaints

You have the right to file a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.